Most of the time anyone coming to the PC Clinic complains about “viruses”. When asked how does it behave they say “oh, a lot of stuff keeps popping up whenever I go to any webpage”. In my mind I’m pretty much thinking “ah, typical”. It is indeed the most common complaint we deal with, falling under the general term of malware (stands for malicious software).
If you’re not sure what is real and what it’s not, you can always install an adblocker, for those aggressive ads which attempt to make you click them. Another quick defense is installing unchecky, which will typically warn you if programs attempt to install themselves in the background of a current install. Even better, if you download software from an untrusted source, never choose the express install. It doesn’t just install what you wanted, it will install a lot of other things in the background as well.
They are not generally that hard to remove, very few cases fall under more complex removal steps (e.g taking over your administrator rights, disabling updates etc.)
For everything else you can use this:
- If your PC is incredibly slow, a quick scan with AdwCleaner should give you some space to move.
- A full scan with Malwarebytes should remove the rest of them. (Should do this every once in a while, say once a month)
- from the “Scan” menu select “Custom”
- check “scan for rootkits” and select your windows drive and any extra drive you wish to be scanned
- start the scan
- once the scan is finished it should display a list of items to be removed
- remove the items it found
3. A lot of them tend to take over the browsers through extensions, so check your current extensions you have. Below is an example for chrome, if anything’s there that you didn’t install yourself, please remove.
Sometimes the browsers themselves may be hijacked and that requires further steps.
If your problem is more difficult than this do message me if you wish.